Sri Lanka with an extensive ecosystem to support and provide IT services to the world’s best enterprises has been celebrating innovation, creativity, and problem-solving capabilities for many years. The IT service providers of the island are equipped to provide intricate engineering solutions and services to their global clientele and build successful IT service provisioning ventures which contribute to the Sri Lankan economy.
Today the country has several programs to foster IT service providers and even the education system is geared to educate children in the country on the latest technology and related services. The intense efforts and interest put into technology have encouraged many generations to invest themselves in technology and IT-related services as their career/profession potentially.
Today, Sri Lanka has an established base of many IT service providers with a global clientele, and the best-in-class talent is recruited to these companies to extend products and services to clients. The ability to set up seamless and consistent service providers and power these establishments with competent talent sets Sri Lanka as the perfect IT service provider for any enterprise in the global landscape. Let us explore the value clients can experience by outsourcing IT-related services to Sri Lanka.
Benefits of Outsourcing IT Related Services.
Businesses can experience a range of benefits by outsourcing IT services and when outsourcing it to a destination like Sri Lanka with powerful talent and infrastructure, these benefits can be reaped effectively. Firstly, outsourcing these services helps curtail the cost of IT departments. Outsourcing converts fixed IT costs into variable costs and allows you to budget effectively. This also indicates that the labour cost will be reduced as Hiring and training an IT staff can be very expensive, and temporary employees do not always live up to your expectations. Also, if you’re not IT trained, you can outsource your IT services to assure that your work is managed by people certified with Microsoft Certified Systems Engineer (MCSE) etc.
More importantly, outsourcing these services can increase efficiency and competitiveness Organizations that try to do all IT Services in-house themselves can have much higher research, development, and implementation time, all of which increase costs and are ultimately passed on to customers. The most valuable return of this effort could be that you can lead a focused business by outsourcing all painstaking IT services. Businesses have limited resources, and every manager has limited time and attention. Outsourcing can help your business stay focused on your core business and not get distracted by complex IT decisions. Furthermore, outsourcing providers assume and manage much of the IT-related risk for you, with specific industry knowledge, especially security and compliance issues.
High IT Literacy Rate in Sri Lanka
As the world goes digital it becomes increasingly more important for populations to be IT literate. In Sri Lanka, over 40% of the population is IT literate. According to the report, digital literacy stood at 42.4% compared to 29% for computer literacy for the year 2018. To intensify this growth, many organizations are hiring IT literate individuals. The needs for data scientists, AI experts, talent for software engineering, product engineering, Quality assurance leads are soaring every day. This need is quite high in companies that provide IT services to global clients as they demand rich talent who can address the dynamic and complex requirements of foreign enterprises. In addition to this, schools and state universities in Sri Lanka are taking steps to allocate more priority to the curriculum for IT-related studies. School children have fantastic opportunities to passionately innovate and invent new software solutions/ platforms which can be featured/nominated in global competition. These opportunities present a perfect
platform to motivate and encourage the next generation of IT experts to pursue a profession in IT. Universities are also increasingly promoting students in IT faculties to workplaces in the country. This will be the current and future workforce who will extend IT services to clients; therefore, Sri Lanka is certainly in a competitive state to offer IT services to any enterprise that would like to outsource their work.
Trustworthy, Friendly, Dedicated Staff
The trustworthy and loyal nature are innate qualities of citizens in Sri Lanka. This is the same reason why tourism was a booming industry on the island before the prevailing pandemic. These qualities can be observed in the employees within the IT services domain as well. The attention to detail and precision they put into their work is commendable, and the renowned IT service providers put meticulous attention to ensure their clients’ data and information are secured. Many IT service providers use sophisticated cloud infrastructure including Microsoft Azure or Amazon Web Services to host their solutions, offer various services to clients.
The reliability of these infrastructures is certain as these are produced by world leaders of technology. Sri Lankan service providers’ effort and dedication to using such infrastructure and security measures which as considered as Gold Standards in the world indicate their trustworthiness and quality of services; therefore, clients globally shall fearlessly outsource their IT work to this destination.
The loyalty and friendliness of the staff who would front-end client needs positions Sri Lanka as a promising service provider who would always offer courteous service to clients.
Quality of Work and Real-Life Case Studies
The quality of the services offered by Sri Lankan providers are truly admirable and as a recognition of these many IT service providers have been awarded and represented Sri Lanka at international events for the excellent services provided by them. The entire ICT industry employs approximately 146,000 employees and all these employees are highly skilled, experienced and qualified. Even the new talent absorbed into these companies undergo rigorous training on technology and processes.
Companies including Viritusa, IFS, and many others are active and prominent IT service providers in Sri Lanka with an aggressive market footprint in the global market. The quality of work and attention to consistency given by these companies have made them the best breed of IT service providers in Sri Lanka and have even become promising places to work for the future IT workforce.
The facts discussed above, are definite reasons for any international enterprise to consider outsourcing their IT-related services to Sri Lanka. We at Treinetic believe that every client will surely encounter a consistent and quality service from these service providers equipped with talented employees who work with them to further their journey of satisfying the IT needs of a global clientele.
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